The following articles answer the most frequently asked questions during a first purchase. For more specific cases, do not hesitate to contact us.The following articles answer the most frequently asked questions during a first purchase. For more specific cases, do not hesitate to contact us.

Article 1 The scope These general conditions of sale apply to all online sales concluded through the website www.michelpellegrino.com and its customers.

Article 2 OrdersArticle 2 OrdersThe site Michel Pellegrino and the association Restanco reserve the right to cancel any order from a customer with whom there is a dispute over the payment of a previous order. When you click on the Validate button after the ordering process, you declare to accept the entirety of the present General Conditions of Sale fully and without reserve. The data recorded by the site www.michelpellegrino.com constitute the proof of all transactions made by the association Restanco and his client. For online payments: the data recorded by the payment system (Paypal), constitute the proof of financial transactions. All online paid orders will be confirmed by e-mail at the address indicated by the customer.

Article 3 PricesArticle 3 PricesPrices are quoted in euros all taxes included, excluding the cost of processing and shipping (see shipping costs). Prices are subject to change without notice, payable in full and in one payment to the order. The products remain the property of the Restanco association until full payment of the price.

Article 4 Shipping costsArticle 4 Shipping costsOrders on the site www.michelpellegrino.com entail shipping costs. They are calculated according to the weight of the products, the country of delivery and the tariff chosen in the tables below. These charges are shown in the order summary at the time of validation. Customs duties or other local taxes or import duties or state taxes may be payable depending on the geographical area chosen by you. These rights and sums are not the responsibility of the Restanco association. They will be your responsibility and are under his full responsibility both in terms of declarations and payments to the competent authorities and bodies of your country. We advise you to find out about these aspects from your local authorities.
3 zones are parameterized: France, EEC, Rest of the world.
The customer acknowledges being fully informed of the participation in the processing and shipping costs of the order which are added to the price of the products ordered.

Article 5 PaymentArticle 5 PaymentPayment Restanco association reserves the right to suspend any order management and any delivery in case of refusal of authorization for payment by credit card from the officially accredited bodies or in case of non payment. The price is due immediately on the date of the order. Purchases can be settled: by Paypal system by means of a credit card, or by check denominated in Euro, compensable in a French bank. The check must be made payable to the association, along with the printed order form, at the following address: 260, Chemin des Bordes du Gapeau 83400 HYERES. The cashing of the check is done with the order. The payment of printable partitions online is done exclusively by credit card, Paypal system.

Article 6 AvailabilityArticle 6 AvailabilityIn case of unavailability of all or part of the order, the refund will be made by check of the association Restanco.

Article 7 DeliveryArticle 7 DeliveryThe products are sent to the delivery address you specified during the order process. The average time is 10 days for France, but it does not constitute a period of rigor and the association Restanco can not be held liable in case of late delivery. This period includes the parcel preparation time and the delivery time. Possible delays do not entitle the buyer to cancel the sale, refuse the goods or claim damages. Attention: if you choose to pay by check, the order will be processed upon receipt of the order and delays will run accordingly. The information provided by the customer, when placing an order, commits him. In case of error in the wording of the address of the recipient of the order, the association Restanco can not be held responsible for the impossibility in which it would be to deliver the articles.

Article 8 QualityArticle 8 QualityRestanco association is committed to providing you with quality products and also agrees to refund or exchange as soon as possible the defective items, provided that they are returned to us within 15 days, stamp of the authentic post, in their original packaging. If you return an item because of an error on our part, the shipping costs will be fully refunded. No sending in cash on delivery will be accepted, whatever the reason. In the event of a transfer failure for online partition prints due to a one-off failure (unexpected disconnection, printer malfunction, blocked operating system), you will be granted additional credit to renew the operation. However, if the problem persists, we will reimburse you in full. For any complaint write to This email address is being protected from spambots. You need JavaScript enabled to view it., specifying your transaction number issued to you at the time of payment. For any information or question our service is at your disposal: 260, Chemin des Bords du Gapeau 83400 HYERES. Tel: 33 (0) 4 94 12 79 86

Article 9 Right of access and rectificationArticle 9 Right of access and rectificationConcerned about the protection of your private life, the Restanco association treats all information concerning you with the strictest confidentiality. During your purchases, we only ask you for the essential information (last name, first name, address, e-mail) for a quality treatment and a careful follow-up of your order. These data entered in lines are saved on a secure server. In accordance with the Data Protection Act of January 6, 1978, you have a right to access and rectify data concerning you. If you wish to exercise it, just contact us (by indicating us your name, first name, address and email): By mail to: This email address is being protected from spambots. You need JavaScript enabled to view it. By mail to the following address: association Restanco Internet Service 260, Chemin 83400 HYERES By phone: 33 (0) 4 94 12 79 86 Cookies record certain information that is stored in the memory of your hard drive. In no case, cookies contain confidential information such as your name, card number ..., but allow you to keep in mind the items you had selected during your previous visits, the pages on which you had browsed. In addition, a warning message asks you in advance if you want to accept cookies, which you can of course refuse.

Article 10 LiabilityArticle 10 LiabilityThe products offered comply with French legislation in force. The association Restanco declines any responsibility if the delivered article does not respect the legislation of the country of delivery (censorship, prohibition of a title or an author ...). It is your responsibility to check with the local authorities the possibilities of importing or using the products or services that you intend to order. Photographs and texts reproduced and illustrating the products presented are not contractual. Consequently, the responsibility of the association Restanco can not be engaged in case of error in one of these photographs or one of these texts. Restanco association can not be held responsible for the breach of the contract concluded in case of force majeure, disruption or total or partial strike including postal services and means of transport and / or communications, flood, fire. The Restanco association disclaims any responsibility for the content of the sites on which hypertext links may return from its own site.

Article 11 The applicable law All the clauses appearing in these general conditions of sale, as well as all the operations of purchase and sale which are referred to it, will be subjected to the French law, the courts will be those of the spring of Toulon, courts of the headquarters of the Restanco association.